Privacy Policy

AqaRent ("we", "us", or "our") operates the AqaRent mobile application (the "Service").

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

1. Information Collection and Use

User Credentials

AqaRent does not have a signup option. Only tenants added by the admin can log in using credentials provided by the admin.

We do not collect or store any credit card or debit card details. All payment processing is handled securely by third-party providers, and we do not have access to your financial information.

Maintenance Requests

Tenants can submit maintenance requests, including a description of the issue and optional photo attachments. The photos help provide better context for resolving the maintenance issues.

2. Log Data

We may collect information automatically when you use the app, including:

• Device type (Android/iOS)
• App version
• Usage statistics

This data helps us improve the performance and functionality of the Service.

3. Permissions

We only request permissions necessary to provide the app's core features:

• Notifications: To send updates about rent payments, receipts, and maintenance request statuses.
• Photos/Media/Files: To allow tenants to attach photos when submitting maintenance requests. We access these files only when you explicitly choose to upload them.

4. Data Security

We are committed to protecting your data and use industry-standard measures to safeguard it. However, please note that no electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Account Deletion

AqaRent does not include an option for tenants to delete their accounts. If you have any concerns regarding your account, please contact the admin for assistance.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@talalalghanim.com